Cancellation and Refund Policy
Cancellation and Refund Policy – Digital Foresta
Effective Date: 16th August 2024
At Digital Foresta, we strive to provide high-quality digital services to help your business grow. Due to the nature of our services, which involve extensive customization and immediate team assignments, we have a specific return and cancellation policy to ensure fairness to both our customers and our team.
- Requesting a Cancellation
You may request a cancellation of any service or product by sending a written email to admin@digitalforesta.com. Please include your order details and reason for cancellation.
- Cancellation Policy
- Within 24 Hours of Order Placement: If you request a cancellation within 24 hours of placing your order, we will process the cancellation and issue a full refund.
- After 24 Hours of Order Placement: Since we assign the work to our team as quickly as possible after the order is placed, cancellations requested after 24 hours cannot be processed, and no refund will be provided. This policy ensures that our team’s time and efforts are fairly compensated and that the customer understands the commitment involved once the order is confirmed.
- Why This Policy?
We aim to be fair to both parties. We understand that your needs may change, but as soon as you place an order, our team begins work to deliver your services as promptly as possible. Allowing cancellations after 24 hours would result in unnecessary work being completed, which would be unfair to our team. Therefore, we maintain this policy to ensure that neither our customers nor our staff suffer.
We value your understanding and cooperation with our return and cancellation policy.
If you have any questions or concerns about these Return and Cancellation Policy, please contact us at:
Digital Foresta (A Division of Davyn Marketing)
India Office: Narayanguda, Hyderabad, Telangana, INDIA.
UK Office: 180 S Esk Rd, London E7 8HD, United Kingdom.
Email: admin@digitalforesta.com